Physical buttons, knobs, and switches are returning to new vehicles because touchscreen-only interiors have become a usability and safety problem, not because drivers are nostalgic. For restoration, custom and performance shops, that's a validation of something that never really left: tactile controls on the vehicles you already build and modify.
Walk into a restoration shop's install bay or a performance builder's showroom, and you'll find real buttons, real knobs, real switches a driver can find by feel. For years, that felt like a side effect of working on older vehicles. It's starting to look like being ahead of the market.
Why Are Physical Buttons Coming Back in Cars?
The shift has real data behind it, not just enthusiast preference. J.D. Power's 2026 U.S. Initial Quality Study found infotainment was the only vehicle category where reported problems increased year over year, driven largely by connectivity issues with Apple CarPlay and Android Auto. Among owners who reported a distracted-driving incident, 46% pointed to the infotainment system or touchscreen as the source, more than double the 18% who blamed driver-assistance alerts. Drivers want to change the fan speed without hunting through a menu at 65 mph, and manufacturers are finally admitting a touchscreen isn't automatically an upgrade over a knob.
Regulators and manufacturers are responding directly. Euro NCAP is changing its assessment approach starting in January 2026 to reward physical or permanently accessible controls for turn signals, hazard lights, the horn, windshield wipers and the eCall emergency system. Cars that bury those functions in a touchscreen menu will lose points and won't be eligible for a five-star rating. Hyundai's new Pleos Connect system pairs a large central display with physical buttons on the steering wheel and below the screen for the functions drivers use most.
Does This Mean Touchscreens Are Going Away?
No. New vehicles will keep their digital clusters, cameras, connected services, and software updates. The philosophy behind them is what's shifting: navigation and camera views make sense on a screen, while volume, temperature, and hazards make more sense as controls a driver can find without looking. That's a lesson the new-car industry is relearning. It's one restoration and custom shops never had to unlearn, because it never left their vehicles.
Why Do Restoration and Custom Shops Already Have This Advantage?
Because people form real relationships with their vehicles, and older vehicles were built around that fact. A favorite truck has a familiar click when the turn signal engages. A vintage dash has knobs you operate without thinking. Those details create connection, and customers remember how a vehicle feels long after they've forgotten its 0-60 time.
That matters most for shops that work in the emotional side of the business every day. Customers rarely spend serious money on a build because transportation was the goal. They're chasing a feeling, a memory, or an identity they can't get from an appliance. MHD's
Trust, Loyalty & Relationships: The Real Shop Advantage makes a similar point from the business side: automotive decisions run on confidence and connection as much as horsepower or price. The same is true of how a vehicle is designed to be lived with, not just looked at.
What Does This Trend Mean for an Aging Vehicle Fleet?
The timing lines up well.
SEMA's
2026 Future Trends and Industry Update
names an aging vehicle fleet as one of the aftermarket's biggest growth drivers for the year, alongside rising ADAS complexity that shops now have to account for in builds. That builds on
earlier SEMA research, which documented a rise in vehicle problems tied to newer technology features, including infotainment and driver-assistance systems, and flagged the trend as a risk to future dependability. At the same time, MHD recently covered how
America's 12.8-year average vehicle age is reshaping demand across the aftermarket.
Put those together, and consumers are keeping vehicles longer while growing more skeptical that every new layer of in-car technology actually improves ownership. That's real room for shops that understand personalization isn't only about adding more. Sometimes it's about making a vehicle work better for the person driving it: upgraded switchgear, thoughtfully integrated audio, restoration-style controls with modern electronics behind them, improved steering-wheel controls, retro-inspired interiors, or infotainment upgrades that preserve tactile operation.
What Does This Mean for Your Shop?
- Market tactile upgrades as a category of their own. Billet switch panels, retro-style toggle kits, and upgraded steering-wheel controls deserve their own service or product page, not a line item buried under general electrical work.
- Lean into the restomod story. A build that pairs a modern stereo or ADAS-adjacent tech with real knobs and switches is the "best of both worlds" pitch this trend is creating demand for. Say so directly in build descriptions and social captions.
- Show dash and console work in before/afters. It's one of the most visually satisfying upgrades to feature. Customers can see the tactile difference even in a still photo.
- Bring it up in consultations. If a customer complains about a rental or loaner's touchscreen, that's a natural opening to talk about what a build at your shop could look and feel like instead.
- Name it as a choice, not a limitation. Customers researching a build may not realize "keep the knobs" is even an option. Framing it as deliberate, rather than a compromise of working on an older platform, changes the conversation.
After a decade of treating touchscreens as the obvious upgrade, the industry is starting to treat a well-placed knob as a premium feature instead. Restoration, custom, and performance shops don't need to change how they build to take advantage of that. They need to talk about what's already true: the vehicles you work on solved this problem before it had a name.
Frequently Asked Questions
Does the analog car trend mean new vehicles are becoming a threat to restoration and custom shops?
No. If anything, it validates the opposite. Automakers are trying to recreate, through regulation and redesign, something older vehicles and custom builds already offer by default.
Is this about safety or aesthetics?
Mostly safety. J.D. Power's and Euro NCAP's changes are both responses to distraction and usability complaints, not styling trends.
Should performance shops care about this if they don't do full interior restorations?
Yes. Steering wheel controls, switch panels, and console work show up in performance builds too, and the same "best of both worlds" positioning applies to a track-focused build as much as a restomod.
How do I talk about this with customers who assume newer is always better?
Frame it as a usability upgrade, not a step backward. The goal isn't avoiding modern technology. It's putting the right functions in the right place, which a custom build can do in ways a factory production line can't.
If you're ready to shift your shop's website, email marketing, or social media into high gear,
contact
Motorhead Digital
today. Let's build a strategy that drives real traffic, and real builds- straight to your shop doors.